Your responsibilities and requirements 
Mental Health America of Northern Kentucky and Southwest Ohio is a forward-thinking non-profit organization that promotes mental health and overall wellness.  We deliver a wide range of services including prevention, education, and direct care provision.   At the heart of our work are our employees, a highly passionate group of people working together to help our community.  

We are an affiliate of Mental Health America, the country's leading nonprofit dedicated to helping all people live mentally healthier lives.  The organization has over a century of advocacy, public education, and program/service delivery experience. 

Working at Mental Health America of Northern Kentucky and Southwest Ohio as an Information Coordinator is dynamic. You will directly contribute to the continuous improvement process, service delivery, and efficiency of the agency.  You will be working with teams to provide reliable tools, improved workflows, support information systems and become an agency expert in collecting and interpreting information. We are looking for a creative problem solver to join our team.  Give us your best and we’ll give you ours.   

What you’ll do 

• Learn our agency’s data collection system 
• Develop expertise and train new employees to use the system 
• Provide technical assistance to staff agency wide information systems 
• Train to become a system administrator  
• Work with staff teams to create and develop new system functions 
• Conduct day to day monitoring, triage and problem solve system issues 
• Run reports and work with teams to interpret and understand information 
• Coordinate processes, procedures, and documents accordingly 
• Learn and develop capability in data management, evaluation, and non-profit programming 
• Support technical needs for agency meetings/events. 

What you’ll need 

• Minimum requirement is experience in a similar role, Associate Degree or other relevant post-secondary training
• Bachelor Degree with demonstrated experience is preferred  
• Experience and ease in working with computers/software systems 
• Must be willing to participate in continuous learning and training 
• Must be willing to provide training and technical assistance to others 
• Ability to develop clear and concise technical direction 
• Ability to produce accurate and timely reports and interpret results 

Reasons why MHANKYSWOH is a great place to work 

• 2025 Recipient of the Platinum Bell Seal For Workplace Mental Health 
• We advocate for wellness for everyone 
• We encourage everyone to explore their talents and work toward a satisfying career experience 
• We appreciate diversity and encourage people of all experiences, backgrounds, and cultures to share their talents 
• Health, dental, and vision insurance 
• Additional voluntary benefit options 
• Vacation time 
• Personal time 
• Sick time 
• Mileage Reimbursement 
• Team-building experiences and outings